How can we help?
Most answers are in the guides. If you're stuck, write to us and a real person will reply, usually within one working day.
User guide
Install, setup, every setting and troubleshooting, step by step.
Open the guideNiche guides
For each trade: what the form asks, how to set it up and how to price from a request.
Find your nicheEmail us
[email protected]. Include your website address and, if possible, a screenshot.
Write to usCommon questions
I didn't get my license key
Check your spam folder for an email from Quotelatic. You can also sign in to your account with the email you used at checkout to see your key and downloads.
How do I install it?
Follow Install in the user guide: upload the folder to your hosting, open it in your browser and follow the setup wizard.
Emails are not arriving
Connect your own email account under Settings, Email server (SMTP), and press Send test. The guide explains each setting.
The form doesn't show on my website
Use the code from Share & embed in your dashboard. If it says "refused to connect", see Troubleshooting.
How do I update to a new version?
Download the latest version from your account and upload it over the old files. Your settings, requests and photos are kept. See Updating.
How do I cancel?
Sign in to your account and open Manage billing, or email us. Your form keeps working; see what happens when a subscription ends.