1Overview#
For pest control businesses. Customers say which pests, how bad it is, the service they want, the property and its size, where they've seen them and who is at home (children, pets, allergies), with photos of the pest, droppings or damage.
Pest type, how bad it is, where it's seen, property size, children and pets at home, and photos.
2What your customers are asked#
The form has 2 steps plus photos, then sending. Everything below can be renamed, hidden or made optional in Settings → Form fields.
Tell Us About the Problem
| Question | Type | Options & notes |
|---|---|---|
| Which pests?Required | Pick several | AntsCockroachesRats / miceBed bugsTermitesWasps / beesSpidersFleasOther / not sure Hint shown: "Pick all that apply." |
| How bad is it?Required | Pick one | A few sightingsSeen most daysLarge infestation |
| What would you like?Required | Pick one | One-off treatmentInspection firstRegular prevention plan |
| Property typeRequired | Pick one | HouseApartment / flatBusiness premises |
| Property sizeRequired | Pick one | 1-2 bedrooms3-4 bedrooms5+ bedroomsCommercial space Hint shown: "For a shop, restaurant, office or warehouse choose Commercial space." |
| Where have you seen them?Optional | Pick several | KitchenBedroomsBathroomLiving areasAttic / loftBasementIn the wallsGarden / yard Hint shown: "Pick all that apply." |
| Anyone at home we should plan around?Optional | Pick several | ChildrenPetsAllergies / asthmaNone of these Hint shown: "Helps us choose the right treatment method." |
Photos of the Problem
Photo tiles: Pest or droppings, Damage or nest, plus extra photos. Tip shown to customers: Tip: a clear close-up of the pest, droppings, nest or damage is enough. Don't disturb a wasp or bee nest to take a photo.
Your Contact Information
| Question | Type | Options & notes |
|---|---|---|
| Full NameRequired | Short answer | |
| WhatsApp / PhoneRequired | Phone | Local numbers are turned into international format automatically |
| Email AddressOptional | ||
| Property AddressRequired | Address + map | |
| Preferred Visit DateOptional | Date picker | |
| Preferred TimeOptional | Pick one | Morning (9–12)Afternoon (12–4)Evening (4–8)Any time |
| Anything else we should know?Optional | Long answer |
Why these questions
- Pest type and severity decide the treatment and number of visits.
- Property size sets the amount of product and time.
- Children, pets and allergies help you choose a suitable treatment method and give the right safety advice.
- Regular prevention plans are your best repeat customers.
3Set it up#
- Choose Pest Control in the setup wizard. Already using another niche? Your niche → Change niche, then confirm by typing Pest Control, with "Load this niche's starter texts" ticked.
- Settings → Region & photos: consider setting Minimum photos to 0. Not every customer can photograph the pest, and you don't want to lose those requests.
- Settings → Form fields: under Which pests? use "Edit choices" to remove pests you don't treat (for example termites).
- Settings → Page texts: explain your safety approach in the FAQ, without promising that any treatment is "100% safe".
Recommended theme: Classic
Pest problems are stressful for homeowners. Classic's friendly design and clear icons make the form feel easy and reassuring.
4Page texts#
These starter texts are loaded with the niche. Make them yours in Settings → Page texts.
| Text | Starter wording |
|---|---|
| Banner title | Get a Free Pest Control Quote |
| Banner text | Tell us what you've seen and where, and we'll send you a price or book an inspection. No obligation. |
| Tagline | Insects · Rodents · Prevention Plans |
| Header badges | Free Quote | No obligation All Common Pests | Insects & rodents Prevention Plans | Regular visits |
| Why choose us | Ants, cockroaches, rodents, bed bugs and more Inspections on request Treatment planned around children and pets Advice on keeping pests away |
Make them yours
- Mention your response time in the header badges if you offer fast visits.
- Keep safety wording factual and follow the product labels and local rules.
5Reading a request#
Each request opens with a quick assessment: coloured flags for what matters most in this trade.
- Pests: Rats / mice, Bed bugs, Termites is flagged as a bigger or more valuable job; Wasps / bees is flagged as needing attention (cost, access or risk).
- Severity: Large infestation is flagged as a bigger or more valuable job.
- Service: Regular prevention plan is flagged as a bigger or more valuable job.
- Size: 5+ bedrooms, Commercial space is flagged as a bigger or more valuable job.
- At home: any other answer is flagged as needing attention (cost, access or risk).
- Photos: green when every photo tile is filled, amber when only some are.
- Visit: highlighted when it is today or tomorrow, so you can plan quickly.
What to look at first
- Rodents, bed bugs and termites are flagged: they usually need several visits.
- Large infestation customers want a call quickly.
- Children, pets or allergies at home are flagged so you plan the method and advice.
- Regular prevention plan is a recurring contract: worth a fast reply.
Statuses for this niche
New · Contacted · Quote sent · Visit booked · Completed · Lost / declined
6Pricing your quote#
Price by pest, property size and number of visits.
- A fixed price per pest type and property size for a standard treatment.
- Add follow-up visits for pests that need them.
- Commercial premises: price per visit or a monthly contract.
- Offer an inspection fee that is deducted from the treatment if they go ahead.
These are ways to think about price, not market prices. Use your own costs and local rates.
7Messages to customers#
Your quote message is filled in automatically when you send a quote on WhatsApp. This is the starter template (Settings → Page texts):
Quote
Prevention plan
8Get more requests#
- Target restaurants, shops and landlords for prevention contracts.
- Seasonal ads: wasps in summer, rodents in autumn.
9Launch checklist#
- Minimum photos decided (0 recommended).
- Pests you don't treat removed.
- Safety wording in the FAQ is factual.
- Send one test request from your phone and check it arrives by WhatsApp and email.
Need the general setup steps? See the main user guide.