1Overview#
For courier and delivery businesses. Customers say what they're sending, how many items, how fast, any special handling, and the collection and delivery addresses with date and time. The distance is worked out automatically.
Parcel and courier delivery: what's being sent, how many, how fast, special handling, collection and delivery addresses with distance.
2What your customers are asked#
The form has 3 steps, then sending. Everything below can be renamed, hidden or made optional in Settings → Form fields.
What Are You Sending?
| Question | Type | Options & notes |
|---|---|---|
| What are you sending?Required | Pick one | Documents / envelopeSmall parcel (up to 2 kg / 5 lb)Medium parcel (up to 10 kg / 22 lb)Large parcel (up to 30 kg / 66 lb)Heavy or bulky itemPallet |
| How many items?Required | Dropdown | 1 item2 items3 items4 to 5 items6 to 10 itemsMore than 10 items Customers can also type an exact number; hint shown: "Know the exact number? Type it." |
| How fast does it need to arrive?Required | Pick one | Same dayNext dayIn 2 to 3 daysCheapest option |
| Anything special about it?Optional | Pick several | FragileHigh valueFood / perishableNeeds a signatureNeeds 2 people to lift Hint shown: "Pick all that apply." |
Collection & Delivery
| Question | Type | Options & notes |
|---|---|---|
| Collection addressRequired | Address + map | |
| Delivery addressRequired | Address + map | |
| DistanceAutomatic | Worked out automatically | |
| Collection dateOptional | Date picker | |
| Preferred TimeOptional | Pick one | Morning (9–12)Afternoon (12–4)Evening (4–8)Any time |
Your Contact Information
| Question | Type | Options & notes |
|---|---|---|
| Full NameRequired | Short answer | |
| WhatsApp / PhoneRequired | Phone | Local numbers are turned into international format automatically |
| Email AddressOptional | ||
| Anything else we should know?Optional | Long answer |
Why these questions
- Item size and how many decide the vehicle.
- Speed is the biggest price factor: same day costs more.
- Distance is worked out by road between the two addresses.
- Special handling (fragile, high value, 2 people) changes how you plan the job.
3Set it up#
- Choose Courier in the setup wizard. Already using another niche? Your niche → Change niche, then confirm by typing Courier, with "Load this niche's starter texts" ticked.
- Settings → Region & photos: choose km or miles, and set Quick date buttons to a short range like 7 days.
- Use the ready-made landing page
?lp=same-dayfor urgent delivery ads. - Settings → Form fields: remove "Pallet" if you don't carry pallets.
Recommended theme: Professional
Couriers serve businesses and people in a hurry. Professional's slim progress bar and clear form feel efficient.
4Page texts#
These starter texts are loaded with the niche. Make them yours in Settings → Page texts.
| Text | Starter wording |
|---|---|
| Banner title | Get a Free Courier Quote |
| Banner text | Tell us what you're sending and where, and we'll send you a price. No obligation. |
| Tagline | Same Day · Next Day · Door to Door |
| Header badges | Free Quote | No obligation Same Day | Urgent deliveries Door to Door | Collected and delivered |
| Why choose us | Documents, parcels and pallets Same-day and next-day options Collected from your door We tell you when it's delivered |
Make them yours
- Show your service area and same-day cut-off time in the header badges.
- Explain what you don't carry in the FAQ.
Ready-made landing pages
?lp=same-day: "Get a Same-Day Courier Quote". Use it for ads about same-day courier.
5Reading a request#
Each request opens with a quick assessment: coloured flags for what matters most in this trade.
- Speed: Same day is flagged as a bigger or more valuable job.
- Item: Heavy or bulky item, Pallet is flagged as needing attention (cost, access or risk).
- Items: flagged by size (anything above 3 items stands out).
- Handling: Fragile, High value, Needs 2 people to lift is flagged as needing attention (cost, access or risk).
- Distance: worked out by road between the two addresses; highlighted from 300 km as a long trip.
- Collection: highlighted when it is today or tomorrow, so you can plan quickly.
- Location: shows whether the customer set an exact map pin, which makes directions easy.
What to look at first
- Same day is flagged: reply within minutes.
- Bulky item or pallet needs a larger vehicle.
- Fragile, high value, 2 people are flagged for planning.
Statuses for this niche
New · Contacted · Quote sent · Collection booked · Completed · Lost / declined
6Pricing your quote#
Price by distance and speed, plus size and extras.
- A base price plus a price per km/mile.
- Speed surcharges: same day, next day, economy.
- Size bands: documents, parcels, bulky items, pallets.
- Discount for multiple items to the same address.
These are ways to think about price, not market prices. Use your own costs and local rates.
7Messages to customers#
Your quote message is filled in automatically when you send a quote on WhatsApp. This is the starter template (Settings → Page texts):
Quote
8Get more requests#
- Give your link to local shops and online sellers.
- Use the same-day landing page in Google Ads.
9Launch checklist#
- Distance unit set.
- Same-day landing page in your ads.
- Item types you don't carry removed.
- Send one test request from your phone and check it arrives by WhatsApp and email.
Need the general setup steps? See the main user guide.