Cleaning

Carpet Cleaning

For carpet and upholstery cleaners: items, rooms, stairs, stains, treatments and furniture.

1Overview#

For carpet and upholstery cleaning businesses. Customers choose what to clean (carpets, rugs, stairs, sofas, mattresses, car interiors), rooms and stairs, property type, stains, treatments and whether you move the furniture, with photos.

Questions14

PhotosYes

AddressOne address

Request numbersCP-…

Carpets, rugs, stairs, sofas and mattresses: what to clean, rooms, stairs, stains, treatments, furniture and photos.

2What your customers are asked#

The form has 2 steps plus photos, then sending. Everything below can be renamed, hidden or made optional in Settings → Form fields.

What Needs Cleaning?

Question	Type	Options & notes
What would you like cleaned?Required	Pick several	CarpetsRugsStairs & landingSofas / armchairsMattressesCar interior Hint shown: "Pick all that apply."
Rooms of carpetRequired	Dropdown	No rooms1 room2 rooms3 rooms4 rooms5 rooms6+ rooms Customers can also type an exact number; hint shown: "Count hallways as a room. More? Type the number."
StairsOptional	Dropdown	No stairs1 flight2 flights3+ flights
Property typeRequired	Pick one	HomeRental / end of tenancyOffice / business
Any stains or problems?Optional	Pick several	Pet stains / odoursFood & drinkHeavy traffic areasMud / outdoor dirtJust a general clean Hint shown: "Pick all that apply."
Extra treatmentsOptional	Pick several	Stain protectionDeodorisingPet odour treatmentFast drying Hint shown: "Pick all that apply."
Moving furnitureOptional	Pick one	Please move itI'll clear the rooms

Photos of the Carpets or Stains

Photo tiles: Room, Stain close-up, plus extra photos. Tip shown to customers: Tip: one photo of each room from the doorway, plus close-ups of any stains.

Your Contact Information

Question	Type	Options & notes
Full NameRequired	Short answer
WhatsApp / PhoneRequired	Phone	Local numbers are turned into international format automatically
Email AddressOptional	Email
Property AddressRequired	Address + map
Preferred Cleaning DateOptional	Date picker
Preferred TimeOptional	Pick one	Morning (9–12)Afternoon (12–4)Evening (4–8)Any time
Anything else we should know?Optional	Long answer

Why these questions

Rooms and stairs set the time.
Stains (especially pets) may need extra treatment.
Sofas, mattresses and rugs are priced per item.
End of tenancy jobs often have a fixed date.

3Set it up#

Choose Carpet Cleaning in the setup wizard. Already using another niche? Your niche → Change niche, then confirm by typing Carpet Cleaning, with "Load this niche's starter texts" ticked.
Settings → Form fields: remove items you don't clean (for example car interiors).
Settings → Region & photos: photos help with stains; keep Minimum photos at 1, or 0 if you prefer fewer steps.

Recommended theme: Minimal

Clean and fresh: Minimal's white, airy design matches the service.

4Page texts#

These starter texts are loaded with the niche. Make them yours in Settings → Page texts.

Text	Starter wording
Banner title	Get a Free Carpet Cleaning Quote
Banner text	Tell us what needs cleaning and we'll send you a price. No obligation.
Tagline	Carpets · Rugs · Upholstery
Header badges	Free Quote \| No obligation Carpets & Sofas \| Rugs and mattresses too Stains & Odours \| Treated on the day
Why choose us	Carpets, stairs, rugs and sofas Pet stains and odours treated Stain protection on request We tell you how long it takes to dry

Make them yours

Be honest in the FAQ that some old stains can't be removed completely.
Mention drying time.

5Reading a request#

Each request opens with a quick assessment: coloured flags for what matters most in this trade.

Rooms: flagged by size (anything above 2 rooms stands out).
Property: Office / business is flagged as a bigger or more valuable job.
Stains: Pet stains / odours is flagged as needing attention (cost, access or risk).
Items: shown for quick reading.
Photos: green when every photo tile is filled, amber when only some are.
Clean: highlighted when it is today or tomorrow, so you can plan quickly.

What to look at first

More than 2 rooms is flagged as a bigger job.
Pet stains are flagged: plan odour treatment.
Business properties are often regular work.

Statuses for this niche

New · Contacted · Quote sent · Clean booked · Completed · Lost / declined

6Pricing your quote#

Price per room, flight of stairs and item, plus treatments.

A price per room and per flight of stairs.
A price per sofa seat, mattress and rug size.
Add stain protection, deodorising and pet treatment.
Set a minimum job price.

These are ways to think about price, not market prices. Use your own costs and local rates.

7Messages to customers#

Your quote message is filled in automatically when you send a quote on WhatsApp. This is the starter template (Settings → Page texts):

Hi {name}, thank you for your request {ref} ({title}). Our price for the cleaning is *{amount}*. Reply YES to book a date. {business}

Quote

Hi [name], for [rooms] rooms, [stairs] and [items], with [treatments], the price is [price]. We can come on [date]; drying usually takes a few hours.

8Get more requests#

Partner with letting agents for end-of-tenancy cleans.
Ask for reviews with before-and-after photos.

9Launch checklist#

Items you don't clean removed.
Stain wording in the FAQ is honest.
Send one test request from your phone and check it arrives by WhatsApp and email.

Need the general setup steps? See the main user guide.